About notification sending errors
This section provides detailed descriptions and solutions for common errors that may occur across different platforms when sending notifications. Select your platform to find relevant troubleshooting steps.
Message stats error categories
Anchor link toOn Message stats → Errors, rejected sends are grouped so you can see why people did not get the message. Use this page for plain-language meanings.
iOS, Mac OS X, Safari
Anchor link toLearn about common sending errors on Apple platforms and how to resolve them effectively.
Android, Chrome, Firefox
Anchor link toFind solutions for sending errors on the Android platform and web browsers like Chrome and Firefox.
Huawei
Anchor link toTroubleshoot sending errors specific to Huawei devices and services.
Windows
Anchor link toGet help with resolving sending errors on Windows.
Amazon
Anchor link toDiscover solutions for sending errors encountered on Amazon devices and platforms.
Troubleshoot and resolve sending errors specific to the Email platform.