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SMS platform configuration

Pushwoosh enables you to send SMS messages to users by connecting your own SMS provider. Once configured, you can send SMS in one-time campaigns and Customer Journeys.

Prerequisites

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Before configuring SMS, ensure the following requirements are met:

  • Pushwoosh project: A project where you want to enable the SMS channel.
  • SMS provider account: An account with one of the supported SMS providers.
  • Provider credentials: The credentials required by your provider, such as account identifiers, API keys, a sender ID, or a phone number.

Setting up the SMS configuration

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To set up the SMS configuration, follow these steps:

  1. Go to Settings → Configure Platforms, select SMS, and click Connect.
SMS platform in the Configure Platforms list
  1. Choose your SMS provider from the list of supported SMS providers.
  2. Enter the provider credentials. The required fields depend on the provider you select, such as account identifiers, API keys, a sender ID, or a phone number.
SMS provider credential fields in the configuration form
  1. Click Save to activate the channel.

Supported SMS providers

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Pushwoosh supports the following SMS providers:

To get your credentials, refer to your SMS provider’s documentation. Provider availability may depend on your account and region.

What’s next

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After setup, you can send SMS in one-time campaigns and Customer Journeys.