Understanding Customer Journey statistics
All Customer Journey statistics are available on the Journey canvas. Pushwoosh shows performance data at two levels:
- Journey-level statistics
Use the Journey statistics panel on the left side of the canvas to track audience engagement, goal completion, message delivery, and drop-offs across the entire campaign.
- Element-level statistics
View metrics for individual steps directly on the canvas. Toggle Show Metrics or hover over an element to see how each part of the journey performs.
To analyze a specific user’s path through the campaign, see Analyze user path.