Adapty: grant access level

The Adapty: grant access level Point template turns on a paid access level in Adapty for a while without a purchase, so a journey can hand out premium as a reward or a compensation.

Configure the point

1. Drag Adapty: grant access level from the Integrations section onto the canvas.
2. Double-click the point and enter a Step Name.
3. In Adapty secret key, enter the app’s secret key from Adapty: App settings > General. It’s stored masked, like a webhook secret header — a public SDK key doesn’t authorize this call, so keep it out of this field.

4. Identify the traveler with one of these fields. Leave the other empty. An empty field is dropped from the request, not sent blank.

• Adapty profile ID (default): keep {{tag:adapty_profile_id}}. The Adapty → Pushwoosh integration writes that tag when the integration is enabled. Leave Customer user ID empty.

• Customer user ID: fill this if the app passes its own user ID to Adapty through identify(), for example {{device:user_id}}. Leave Adapty profile ID empty.

5. In Access level, enter the access level ID exactly as it’s spelled on Adapty’s Access levels page. Defaults to premium.

6. In Grant for, enter how long the access stays on, counted from the moment the traveler passes this step: a number plus a unit, for example 30m, 12h, or 7d. Enter never for access that doesn’t expire. Defaults to 7d.

7. Click Save.

Note

This point doesn’t check whether the traveler already has the access level before granting it — it sends the same request every time a traveler reaches this step, regardless of their current access. To limit how often a given traveler passes this step, use Campaign entry limit on the journey itself.

Response

This point doesn’t map any response data back into the journey. A failed request drops the traveler from the journey — see Errors and failed requests.

Example scenario: Rewarding a referral with temporary premium

An app wants to reward a user with a week of premium the moment they complete a successful referral, without a purchase.

1. Add a Trigger-based entry element and set it to fire on a ReferralCompleted event.
2. Add Adapty: grant access level right after it. Leave Adapty profile ID at its default. Set Access level to premium and Grant for to 7d.
3. Click Save.

Once this runs, every traveler who completes a referral gets a week of premium access in Adapty, with no purchase involved.