Adapty: grant access level

The Adapty: grant access level Point template turns on a paid access level in Adapty for a while without a purchase, so a journey can hand out premium as a reward or a compensation.

Configure the point

1. Drag Adapty: grant access level from the Integrations section onto the canvas.
2. Double-click the point and enter a Step Name.
3. In Adapty secret key, enter the app’s secret key from Adapty: App settings > General. It’s stored masked, like a webhook secret header — a public SDK key doesn’t authorize this call, so keep it out of this field.
4. Identify whose profile to grant access to: fill either Adapty profile ID or Customer user ID, not both. Adapty profile ID defaults to {{tag:adapty_profile_id}}, the tag the Adapty → Pushwoosh integration writes when it’s switched on — leave Customer user ID empty in that case. Fill Customer user ID instead, for example {{device:user_id}}, for an app that passes its own user ID to Adapty through identify(), and leave Adapty profile ID empty. Whichever of the two you leave empty is dropped from the request instead of being sent blank.
5. In Access level, enter the access level ID exactly as it’s spelled on Adapty’s Access levels page. Defaults to premium.
6. In Grant for, enter how long the access stays on, counted from the moment the traveler passes this step: a number plus a unit, for example 30m, 12h, or 7d. Enter never for access that doesn’t expire. Defaults to 7d.
7. Click Save.

Note

This point doesn’t check whether the traveler already has the access level before granting it — it sends the same request every time a traveler reaches this step, regardless of their current access. To limit how often a given traveler passes this step, use Campaign entry limit on the journey itself.

Response

This point doesn’t map any response data back into the journey. A failed request drops the traveler from the journey — see Errors and failed requests.