AI Assistant overview
AI Assistant (also called ManyMoney AI) is a chat-based assistant built into the Pushwoosh Control Panel. Describe what you need in plain language, and it searches Pushwoosh documentation, answers questions about your account, and, once you grant consent, calls Pushwoosh APIs to build segments, journeys, presets, campaigns, and more on your behalf.
You decide what changes in your account. AI Assistant starts work only when you ask, and before most changes it shows a card for you to review and approve. See Work with AI Assistant for how approval works.
What AI Assistant can do
Anchor link to| Area | What it does |
|---|---|
| Documentation | Searches Pushwoosh help articles and guides to answer your questions. |
| Application management | Creates, configures, and deletes applications and platform settings. Deleting an application requires confirmation, the same as any other destructive action. |
| Campaigns and presets | Creates and manages presets and campaigns for push, email, SMS, and more. WhatsApp presets are created in Meta WhatsApp Manager. AI Assistant can list the presets available to a journey and use them there, but it can’t create or edit them. |
| Audience and segmentation | Builds and updates segments, manages tags and device information, and tracks custom events. |
| Customer journeys | Creates, updates, and controls automated journeys. |
| Content | Builds in-app messages and rich media, and generates or edits email templates from a chat prompt. |
| Analytics and reporting | Pulls message statistics and delivery reports, exports campaign data, builds custom dashboards, and, with Stripe connected, pulls revenue and subscription statistics. |
| Files and reports | Exports answers and data as PDF, CSV, or Markdown files and replies with a download link. |
| Data analysis | Runs calculations over exported statistics, such as cohorts, funnels, and revenue roll-ups, in an isolated sandbox with no network access. |
| Troubleshooting | Diagnoses delivery, journey, segmentation, and integration issues, including checks before you launch a campaign. See Troubleshoot with AI Assistant. |
| Account administration | Manages users, groups, access permissions, certificates, domains, third-party integrations, and per-channel delivery rate and frequency-capping limits. |
| Developer tools | Registers test devices for campaign testing, sets up geozones for location-based messaging, and manages voucher pools and codes. |
| Web | Reads public web pages you link to and searches the web when Pushwoosh documentation doesn’t cover a question. |
| Memory | Remembers durable facts about your account across conversations, such as your preferences and business context. Ask it to forget a fact at any time. |
| Support | Opens a support ticket on your behalf when you ask it to. |
Usage limits
Anchor link toAI Assistant is included in Pushwoosh plans, and each plan has its own request limit. For current limits by plan, see Pushwoosh pricing. If you don’t see AI Assistant in your Control Panel, contact your Pushwoosh account manager.
When you reach your plan’s limit, a banner appears above the chat input, and you can’t send messages until you act. Click View usage in the banner to open Billing in your account settings, then open the AI wallet tab.
To view usage or top up the AI wallet, you need billing access. If you don’t have it, ask the person who manages billing for your Pushwoosh account.