Web message inbox

Extend the impact of your campaigns with Message Inbox for websites! Web push notifications allow you to engage with your customers whenever they are browsing the web or working on their desktop. However, users may sometimes miss or overlook these messages, preventing them from making immediate decisions.

By storing web push notifications in the Web Message Inbox, you give users who missed or dismissed your messages the opportunity to return to your website and review the messages at their convenience. Keep messages in the Inbox while they remain relevant, giving customers the time they need to consider your offers.

Web Message Inbox now reaches every visitor to a page where it’s enabled, not only users who accepted push notifications or later dismissed a message. Until a visitor logs in, their message history is tied to the browser they used; logging in carries that history over to their account. If a visitor clears their site data, switches browsers, or switches devices before logging in, that history is lost permanently and won’t be recovered by a later login.

Mobile Message Inbox

To implement Message Inbox for mobile platforms, please follow the Mobile Message Inbox guide.