Set up your email in the editor

Before you begin creating email content, make sure that you set up your email. The steps for setting up the email are the same for both the Drag & drop and HTML code editors.

Define the languages you want to use in your email

By default, your content is in one language (referred to as Default in the editor). However, if you want to customize the content for users who speak different languages, you can add additional languages from the provided list. For instance, if the majority of your database is in English, but you want to send Spanish to Spanish speakers and German to German speakers, you would set up your content language preferences as follows: default /es /de.

This means that users who have opted in to receive emails by default will receive content in English, while those with Spanish or German language settings will receive content in their respective languages.

To add more languages, click on the Plus sign.

From the list of available languages, choose the languages you wish to use in your emails. Then click Apply.

Add a subject line

Above the canvas, in the Subject line field, type the subject line for your email.

If you want to add an emoji to your subject line, click the Emoji icon next to the Subject line field.

You can also generate a subject line with AI: click the AI icon next to the field to have it written from the email content you’ve already added.

Add a preheader

Below the subject line, use the Preheader field to add a short summary that appears after the subject line when recipients view the email in their inbox.

To add an emoji, click the Emoji icon next to the Preheader field.

To generate a preheader with AI, click the AI icon next to the field. AI writes it from the email content you’ve already added.

Create email content

After you set languages, the subject line, and the preheader, build the email body in the drag & drop editor. Learn how

Save your email

Once you’ve created email content and configured the settings, click Save in the top bar. Before sending your campaign, you can also send a test email to check how it looks. Learn more

Manage email content

After creating and saving your email, it will appear in your list of email content.

From there, you can effortlessly incorporate it into your customer journeys. This allows you to send automated, personalized messages and make any necessary edits. Learn more