To enable Pushwoosh to send messages to your users, it’s essential to configure the platforms you plan to work with.
Developer assistance needed
You will need assistance from your development team to set up certain platforms, including mobile, web, or email configurations.
To start configuring a platform, go to the Configure Platforms section and click Configure next to the required platform:
Mobile
Developer assistance needed
Configuring the mobile platform requires support from your development team. Share the links below with them for detailed guidance.
iOS configuration
Android Firebase configuration
Huawei configuration
Tip
Connect your bit.ly account to shorten links
Push payload size is limited, so the best practice is to shorten the links you use in your push notifications. Using your own bit.ly account assures all your messages are shortened and sent properly as you control the shortener limits yourself.
To connect your bit.ly account to Pushwoosh, click Edit application at the top right of the Configure platforms page and check the I want to add my bit.ly account checkbox.
Web
Developer assistance needed
Configuring the web platform requires support from your development team. Share the links below with them for detailed guidance.
Chrome and Firefox configuration
Safari configuration
Windows configuration
Email
Developer assistance needed
To send emails, set up your domain and email address in Pushwoosh. While this process may not always require developer assistance, consulting your IT team may be necessary for domain verification. Share the link below with them for detailed guidance.
Email configuration
WhatsApp
Add your WhatsApp Business Account credentials directly in the Control Panel to enable WhatsApp messaging.
WhatsApp configuration
SMS
To start using SMS to reach your users through Pushwoosh, you’ll need to contact the Pushwoosh team . SMS configuration isn’t available by default and requires activation. Once SMS is enabled for your account, you can easily integrate it into your omnichannel campaigns on the Pushwoosh platform.