Trigger-based entry

A Trigger-based entry starts the journey when a user performs a specific event (i.e., takes a specific action).

To set up a Trigger-based entry, locate the entry element on the canvas and select the Event that will serve as the trigger.

For more information on how to configure events, see the Events documentation.

If the selected Event has attributes, you can narrow the entry conditions using those attributes. Click Add condition when editing the element, then choose an attribute from the drop-down list and define its operator and value.

Control when users can enter a journey via a trigger-based entry. You have two options:

• Allow entry at any time: Users can enter the journey whenever the trigger event occurs.

• Limit entry to a specific period: Users can only enter the journey if the trigger event happens within the selected date range.

  When limiting entry, select the start date, end date, and the timezone. The entry window begins at 00:00 on the start date and ends at 23:59 on the end date, based on the chosen timezone.

Once you’ve configured the entry element, click Apply to save the changes.