This guide covers domain and email addresses verification
To configure the Email platform, you have to
Select the app from the Applications section -> click on the platforms list -> press the Configure button next to the Email platform.
When configuring Email platform for the first time, you'll have to verify the email address you're going to send messages from.
Enter the email address and a sender name, and press Continue.
We will send a verification email to the address you've entered. Please check the inbox and follow the instructions contained in the Sender Address Verification email. To complete the verification process, verify your domain.
Once you’ve added the email address and completed its verification, you have to verify the domain. By verifying the domain, you ensure your emails will be sent and delivered as they supposed to be, and will not be filtered as spam.
Press the Settings button to see the authentication tokens.
DomainKeys Identified Mail (DKIM) is an email authentication method allowing the receiver to check that an email claimed to have come from a specific domain was indeed authorized by the owner of that domain.
DKIM tokens should be added to your domain's DNS records as CNAME records. To pass the DKIM authentication, follow the steps below.
- 1.To see the DKIM authentication tokens, press the Settings button next to the domain status.
2. Copy tokens.
3. Sign in to your domain's account on DNS provider’s website.
4. Add the DKIM tokens as CNAME records to your domain's DNS records.
A CNAME record should consist of Name and Value as follows:
If the CNAME records are published correctly, your domain's status on the Domains list will change to "Verified".
The verification process usually takes from 5 to 10 minutes. In some cases, it might take up to 24 hours. If the domain's not verified after 24 hours, please do not hesitate to contact us.
If your domain does not have an existing SPF record, publish a TXT record with the following value. The name of the record can be blank or @, depending on your DNS service.
"v=spf1 include:amazonses.com ~all"
If your domain already has an SPF record, then you must add the following SPF mechanism to the existing record.
To add one more email address, enter it into the field left to the Add email button, then press the button. Verify the address by following the instructions in the verification email you'll receive.