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How to send a personalized push notification

In Pushwoosh, you can send highly personalized mobile and web push notifications.

To create a personalized message, you can use personalization tags for user attributes, known as Dynamic Content. For example, the tag ‘first name’ will place a user attribute [Laura] into your push notification: Hi, [Laura].

All the personalization tags available for your messages are created and stored in the Audience > Tags section. Follow the guide to create new personalization tags.

If you want to use personalization via Liquid syntax, follow this guide.

In your Pushwoosh account, open Content > Push presets > Create content.

Navigation showing Content menu with Push presets section and Create content button

How to personalize a push title

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Click on the Title field and then click the personalization icon on the right.

Title field in push notification editor with personalization icon highlighted on the right

Note: Title is an optional field.

Type your text and click on the part of it where you want personalization. Choose the tag(s) you want to use—for example, [first_name]. Click Insert to apply the changes.

Push notification text editor showing Merge Tags dropdown with first_name tag selected

How to personalize an iOS push subtitle

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An iOS subtitle is displayed in bold print under the title; you can personalize it like other text elements of a push notification. Yet, the Subtitle is an optional field.

Note: Your iOS push subtitle will not be displayed in Android push and Windows web push notifications, but it will be displayed in macOS web pushes.

Click on the Subtitle field and click the personalization icon on the right. Choose the tag you want to use—for example, [first_name]. Click Insert to apply changes.

iOS subtitle field in push editor with personalization icon and tag selection dropdown menu

How to personalize a push message

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The push message is the only required field. It will be displayed on all platforms.

To personalize your push message, click on the Push message field and then click the personalization icon on the right. Choose the tag you want to use—for example, [first_name]. Click Insert to apply changes.

Push message field editor with personalization icon and tag selection options displayed

After personalizing your message, name your push preset and click Save.

Read the guide on how to create push presets.