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Statistics F.A.Q.

Which stats does Pushwoosh gather?

Pushwoosh collects and stores stats for all messages you send to your users regardless of their type and source. Statistics include detailed data of your campaigns' performance:
  • pushes sent and pushes opened for each app, campaign, and the whole account;
  • app installs and app opens for each app and platform;
  • devices registered and unregistered for each app and platform;
  • subscribers' number dynamics for each app and platform;
  • send, delivery, open, and click-through rates for each push and email message;
  • in-app triggered and in-app opened numbers;
  • conversion rates and revenue generated by Events.

How long does Pushwoosh store statistics?

There are different expiry dates for different types of statistics:
Stats level
Stats type
Expiry
Whole account
Pushes sent and pushes opened
3 months
Specific app
Pushes sent and pushes opened
1 year
Specific app
App installs and app opens
1 year
Specific app
Devices registered and unregistered
1 year
Specific app
Subscribers number
no expiry
Specific app
App uninstalls
1 year
Single message
Send, delivery, open, click-through rates
1 month
Single message
In-app triggered and in-app opened
no expiry

Does stats include only push notifications or any other messages as well?

The account-level Statistics section displays only push notifications you send to your apps' users. This data regards to all the pushes sent from any source, including automated push messaging, pushes sent from Control Panel and via API requests. However, you can check out the Email statistics in My Account section and the Message History filtered by Email API or Email Control Panel source. In-App stats are available in the In-Apps section and contain the In-App triggered and In-App opened rates for each In-App Message.

What does the app stats show?

The application statistics presents several vital metrics of your Pushwoosh app performance:
  • Daily Active Users,
  • Monthly Active Users,
  • Total Subscribers,
  • App Installs,
  • Push Installs,
  • App Opens,
  • Push Opens,
  • App Uninstalls,
  • Push Sends.
To learn more about these graphs, please refer to the Statistics guide.
Application statistics

Why do I need app-specific and account-specific stats?

Push Statistics for the account reflect the whole picture of your marketing efforts presented in graph and table view. Here, you can see the accumulated number of pushes sent and pushes opened for all the apps you have in your Pushwoosh account.
App-specific statistics is aimed at a more detailed analysis of your campaigns’ performance. Keep track of how your push messaging works for each of the apps you have.

What can I learn from the Message History?

The Message History contains all the data concerned with each specific message you send to your users. Use Search by filter to sort out messages by Notification ID, Notification Code, Application, or Campaign.

Sources

You can specify a Source to filter messages sent via the Control Panel, via API, or other sources.

Message details

Here, you can see the details of any message:

Delivery report

For each message, a notification delivery report is presented in the Message History:

Message performance

To know the message metrics such as sent, opened, and click-through rates, press the Statistic button to the right from the message details and report. Push stats are displayed in the graph view making it clear and easy to analyze the message's performance.

Export Message History

To get a CSV file with a detailed stats for every message, press Export:
Choose what push data to include in the exported CSV and the period to export the Message History for:
Press Export and wait for the download link to appear. If the link does not appear or is not updated, refresh the page.
Here's the example of the CSV file you'll get:
10215988298
2020-09-18 13:00:00
Pushwoosh Demo App
done
iOS, Android, Safari, Chrome, Firefox
AutoPush
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
10191611434
2020-09-14 12:26:21
Get your 20% discount!
Pushwoosh Demo App
done
iOS, Android, Chrome, Firefox
CP
E3A64-A5F3C
#In-app Purchase(≠0)
Purchased something
1
1
0
1
1
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
10191609202
2020-09-14 12:25:55
Hello!
Pushwoosh Demo App
done
iOS, Android, Chrome, Firefox
API
{"2D732-BB981":"New Channel"}
3
0
0
2
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
1
0
0
0
0
0
0
0
0
0
0
0

Compare messages

By ticking checkboxes for any two messages in the Message History, you can compare their performance by key metrics:

How do I see the Message History for a particular app?

To see the app-specific stats, choose an app in the Applications section and go to the app's Statistics tab. To see the message history of a particular app, select the app and go to the Message History section, or open the account's Message History and search by app ("Select application" drop-down).

Where are Email stats located?

To find total email statistics, go to My Account -> Workspace details section in your Pushwoosh Control Panel.
Here, you’ll see two numbers: the number of emails sent last month and current month.
For each email message you sent, stats are displayed in the Message History section. Find emails by applying the Source filter (sent from Email API or Email Control Panel) and press Statistics button.
To learn more about Email stats, please refer to the Send Email guide.

Which stats for In-App Messages are available?

To see the stats of In-App Messages, go to the In-Apps section of your Control Panel. Here, the list of In-Apps is presented with the number of how many times each In-App has been triggered by now.
To see the stats for a particular In-App Message, press the Stats button. Set a period to check out, and press Go. The stats include the number of In-App opens for every date within that period.

How can I download the stats data to my device?

All the data presented in graphs is available to download as a CSV file. To download a CSV, press the ▾ symbol next to the graph's name and select the Export CSV option.