Skip to content
Developer documentationSupport Request demo Sign in
Pushwoosh.com

Send Kakao messages

This guide walks you through how KakaoTalk messaging works in Pushwoosh and how to send KakaoTalk messages.

Send Kakao messages via Customer Journey

Anchor link to

Pushwoosh allows you to integrate KakaoTalk messaging into Customer Journeys. Follow these steps to configure it:

  1. Go to Campaigns > Customer Journey Builder in the main sidebar.

  2. Click Build a journey from scratch.

  3. Add an Entry element to define who enters the journey. Learn how to configure the Entry elements

  4. Add a Kakao element and connect it to the rest of your flow (e.g., entry trigger and next steps).

Kakao element added to Customer Journey canvas

  1. Click the Kakao element to open its settings panel. In the Template dropdown, select your approved message template.

    Kakao template selection in Customer Journey element settings

  2. Use the variable selector to insert dynamic content:

    • Set Variable type (e.g., User property)
    • Choose a field like firstName
    • Set Text case (e.g., CapitalizeFirst)
    • Add Fallback text (optional): shown if the value is missing, for example, there
    • Click Insert to add the variable to your message
    Variable selector interface for personalizing Kakao messages in Customer Journey

  3. Click Save to save the element settings.

  4. Complete the journey setup and add the exit element. When you’re ready, click Launch journey to activate it.

Send Kakao messages via API

Anchor link to

Send KakaoTalk messages using the Pushwoosh API. Use approved templates and personalize them with variables.

Learn more