Account settings

The Account settings section allows you to manage your login and security settings, time zone, and notification settings, and get an overview of your Pushwoosh usage metrics. To access it, navigate to My Account > Account settings.

Below is a breakdown of each subsection and its functionalities.

The email address you registered with is displayed here. To update it, click CHANGE EMAIL.

In the pop-up window, enter the new email address you wish to use and your current password to confirm the change. Then click the Get link button.

We will then send a verification link to your current email address to confirm the change.

To update your password, click the CHANGE link.

In the new window, type your current password and your new password, then click Change. Please note that for security reasons, all active password reset emails and user sessions (except this one) will be revoked after the password change.

If you wish to sign out of your account, you can do so by clicking on the Logout button in this section.

You can turn on two-factor authentication (2FA) to add another layer of security to your account. Pushwoosh provides two options for two-factor authentication: email verification and an authentication app (e.g., Google Authenticator).

You have the flexibility to enable both email verification and the authentication app. This allows you to choose either method when logging in, and ensures you have a backup option in case there are issues with receiving codes.

To set up two-factor authentication, click Get started.

Then select the authentication method.

Click Set up to receive a verification code. Enter the code sent to your email in the provided field to activate two-factor authentication.

If two-factor authentication is enabled on your account, you will see a Your account is protected message along with a green Email Confirmed badge. To log in to Pushwoosh, you will need to enter a verification code that will be sent to your registered email.

To turn off two-factor authentication, click the Deactivate button and enter the verification code sent to your email in the pop-up window that appears.

To quickly and securely generate verification codes, use an app like Google Authenticator. Click Set up next to the Authentication app to configure this option.

Open your authentication app and scan the QR code that appears. Then enter the verification code provided by the app.

Once the setup process is complete, you will see the Confirmed status next to the Authentication app option.

By default, your account uses Coordinated Universal Time (UTC) as your time zone. To change your preferred time zone, click CHANGE.

This opens a pop-up window where you can select your desired default time zone. Once selected, click the Change button to confirm. Your selected time zone will be used for scheduling campaigns, sending scheduled messages, and viewing statistics.

Turn on the toggle to subscribe to our newsletter and receive updates about Pushwoosh.

This section provides an overview of your current workspace activity. Only users with administrator rights can view and manage this section.

The name of your current workspace is displayed at the top of the section. To change it, click the CHANGE NAME link. In the pop-up window, enter a new name and click Change to confirm the change.

Note that this won’t affect any login or billing settings and will only be visible to you and your team.

In this section, you will also find a detailed summary of your Pushwoosh usage statistics, which include:

If you manage multiple workspaces, you can easily switch between them using the Switch workspace button.