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Pushwoosh.com

User guides

Learn how to set up Pushwoosh, launch your first campaigns, and grow customer engagement.

First steps

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Complete these steps to get Pushwoosh up and running for your first campaign.

Discover Pushwoosh
Learn what Pushwoosh is and how it helps you engage users.
Get started with your project
Set up a new project in Pushwoosh.
Configure platforms
Connect your app, website, or other platforms.
Register users
Register users via SDK, API, or imports
Send a test communication
Send your first test push or email message.

Send automated and one-time campaigns

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Design campaigns that reach users at the right time through push, in-app, email, SMS, WhatsApp, and more.

Messaging channels

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Pushwoosh supports multiple channels for delivering your campaigns. Choose one or combine several to reach your users effectively.

Push notifications
Reach users instantly on mobile and web with push notifications.
Message inbox
Provide users with a persistent in-app inbox for received messages.
In-app messaging
Show contextual messages inside your app to guide or inform users.
Email
Send transactional, promotional, and lifecycle email campaigns.
SMS
Deliver timely text messages directly to your users' phones.
WhatsApp
Engage users through personalized WhatsApp messages.
LINE
Send campaigns to audiences in LINE-supported regions.
Omnichannel campaigns
Combine multiple channels into one seamless campaign experience.

Customer Journey

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Design automated journeys that deliver the right message at each step of the user experience.

Journey overview
Basics of Customer Journeys.
Journey elements
Available entry points, flow controls, and channels.
Journey settings
Configure rules, frequency, and goals.
Editing journeys
Update, pause, or restart journeys.

Target the right audience

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Deliver messages that are timely and relevant by segmenting your users.

Tags
Store user attributes such as language, city, or subscription type.
Events
Track user actions like purchases, logins, or app installs.
Segments
Group users dynamically based on attributes and behavior for precise targeting.
User Explorer
Explore user data, including devices, messages, and interactions.

Create and manage content

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Craft engaging, reusable content that resonates with your audience.

Content creation & management
Compose messages, organize assets, and reuse content.
Personalization
Personalize messages with dynamic content, liquid templates, and multi-language support.

Measure and optimize your campaigns

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Track performance and improve results over time.

Dashboards
Get a high-level view of your app activity, audience growth, and key campaign metrics.
Journey statistics
Analyze how users move through your journeys.
Messaging statistics
Review detailed delivery, open, and click metrics for push, email, in-app, and other channels.
Statistics FAQ
Find answers to common questions about metrics, attribution, and reporting.

Connect Pushwoosh with your tools

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Explore integrations
Integrate Pushwoosh with external tools to sync data and automate campaigns.

Learn more and troubleshoot

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Access additional resources to deepen your knowledge, explore use cases, and resolve issues.

How-to guides
Step-by-step instructions for common campaigns.
Knowledge hub
Core Pushwoosh concepts explained.
Troubleshooting
Fix setup issues, errors, and delivery problems.