SMS platform configuration
Pushwoosh enables you to send SMS messages to users by connecting your own SMS provider. Once configured, you can send SMS in one-time campaigns and Customer Journeys, or through the Notify API method.
Prerequisites
Anchor link toBefore configuring SMS, ensure the following requirements are met:
- Pushwoosh project: A project where you want to enable the SMS channel.
- SMS provider account: An account with one of the supported SMS providers.
- Provider credentials: The credentials required by your provider, such as account identifiers, API keys, a sender ID, or a phone number.
Setting up the SMS configuration
Anchor link toConnect your SMS provider from Settings → Configure Platforms → SMS in the Control Panel. The setup steps, the provider credential form, and how to send a test message are documented on the product side.
Supported SMS providers
Anchor link toPushwoosh supports the following SMS providers:
- Twilio
- Amazon SNS
- SMSGlobal
- SMSAla
- CapitoleMobile
- Mobipace
- SMSCenter
- SMSTraffic
- TextMe.co.il
- AbleMobile
- MStat
- SMSAPI.ro
- SMPP: connect your own bind to an operator or aggregator instead of a routed provider — set up by your Pushwoosh account team, not through Configure Platforms.
To get your credentials, refer to your SMS provider’s documentation. Provider availability may depend on your account and region.
Provider webhooks
Anchor link toSome providers also require callback URLs registered on the provider side so Pushwoosh can receive delivery receipts, inbound replies, and channel events such as Viber subscription status.
What’s next
Anchor link toAfter you connect a provider, register webhooks if your provider requires them, then send SMS from campaigns, journeys, or the API.