SMS platform configuration

Pushwoosh enables you to send SMS messages to users by connecting your own SMS provider. Once configured, you can send SMS in one-time campaigns and Customer Journeys, or through the Notify API method.

Prerequisites

Before configuring SMS, ensure the following requirements are met:

• Pushwoosh project: A project where you want to enable the SMS channel.
• SMS provider account: An account with one of the supported SMS providers.
• Provider credentials: The credentials required by your provider, such as account identifiers, API keys, a sender ID, or a phone number.

Setting up the SMS configuration

To set up the SMS configuration, follow these steps:

1. Go to Settings → Configure Platforms, select SMS, and click Connect.

2. Choose your SMS provider from the list of supported SMS providers.
3. Enter the provider credentials. The required fields depend on the provider you select, such as account identifiers, API keys, a sender ID, or a phone number.

4. Click Save to activate the channel.

Supported SMS providers

Pushwoosh supports the following SMS providers:

• Twilio
• Amazon SNS
• SMSGlobal
• SMSAla
• CapitoleMobile
• Mobipace
• SMSCenter
• SMSTraffic
• TextMe.co.il
• AbleMobile
• MStat

To get your credentials, refer to your SMS provider’s documentation. Provider availability may depend on your account and region.

Provider webhooks

Some providers also require callback URLs registered on the provider side so Pushwoosh can receive delivery receipts, inbound replies, and channel events such as Viber subscription status.

SMS provider webhooks

What’s next

After you connect a provider, register webhooks if your provider requires them, then send SMS from campaigns, journeys, or the API.

Send SMS with Messaging API v2

Learn more about SMS