Support and community

If you encounter issues integrating the Pushwoosh SDK, have questions, or suggestions, you can reach our support team in three ways:

• Use the web widget on the Pushwoosh control panel.
• Submit a request via the web form.
• Open a ticket in the GitHub repository.

After submitting a ticket, the following process will occur:

• A dedicated specialist will be assigned to your ticket and guide it from start to finish.
• You will receive an initial response within 24 hours. Additional questions may be asked to better understand your issue.
• If your ticket concerns a bug or problem, most issues are resolved within 1–2 weeks.

P.S

• Tickets with a reproducer attached are given high priority and are addressed first.
• Crash-related issues are prioritized and will be addressed as soon as possible. However, to proceed, we require a complete crash report.

Web widget

To create a ticket via the web widget:

1. Log in to the Pushwoosh control panel.
2. Click the Help button in the lower right corner.
3. Fill out the form and submit your request.

Web form

To create a ticket via the web widget:

1. Go to the Pushwoosh Support page.
2. Fill out the form and submit your request.

GitHub issues

To create a ticket via GitHub:

1. Select the repository related to your question or suggestion.
2. Choose the type of issue: question, bug, or feature request.
3. Fill out the template and submit the ticket.

List of repositories

Mobile

• iOS
• Android

Cross-platform frameworks

• React Native
• Cordova
• Flutter
• Unity
• MAUI
• Expo

Desktop

• macOS
• Windows

Extended reality

• visionOS

Full integration service

If you’d like us to handle the SDK integration for your project, our team is here to help with a full integration service.

Steps to request integration

1. Go to the Pushwoosh Support page.
2. In the Subject field, specify: “Request for integration”.
3. In the Description field, explain what you want to integrate and attach source code.
4. Submit your request.

Pricing and timeline

The cost of integration starts at $300 per project and may vary depending on specific requirements. This is for informational purposes only and does not constitute a formal offer. The final price and timeline will be discussed individually, but in general, integration takes 1-2 weeks. We reserve the right to decline integration requests at our discretion