Email errors

Descriptions and solutions to common errors that may occur when sending emails in Pushwoosh

ErrorDescriptionWhat to do

EmailCannotGetEmailTemplateCode

Failed to get email_template_code or it is empty.

Check that the platform is configured correctly and try again.

EmailCannotGetEmailTemplateFromRepo

Failed to get the email template by email_template_code.

Check that the platform is configured correctly and try again.

EmailSESInvalidParameterValue

One of the parameters passed to Amazon is incorrect.

Check the passed parameters and try again.

UnableToBuildHTML

Failed to compile the email template. Most likely, the template contains an error related to Dynamic Content placeholders or Liquid Templates.

Check the email template settings

Last updated

#1600: moved in-app statistics to in-apps, added a link to statistics

Change request updated