{"_id":"58f48c829e42170f0069d208","__v":0,"user":"5540e0f5bb9e762d00f594c0","category":{"_id":"55a4ff5b2e70c0250038050f","pages":["55a4ff7d750a9a23005332af","55a4ff8b750a9a23005332b1","55a4ff9b750a9a23005332b3","55a60bfcaaf9cf1900114efb","55a6184880c8a30d00b32526","55a61ba780c8a30d00b32532","55a61c97aaf9cf1900114f40","55a61ea9aaf9cf1900114f48","55a6206580c8a30d00b32544","55a64277aaf9cf1900114fc2","55a694d1aaf9cf1900115102","55a6a23eaaf9cf19001151e2","55a6a9b389c9da1900e2a41d","55a6aba45f88a70d0065b255","55a90687c8bd450d000dd157","55af84f3aa902f1700300daa","55afa3e3902fd51700f5f858","55b0cc5cb3171b3700b153fa","56015bdc3aa0520d00da0ced","5603fe3490ee490d004404c2","5633dd18d28a340d004004f5","56448c697a8cb50d00a3ea3f","56d7a2ec5208281500a2506c","56d859b8b159f10b00304577","56d9822add90610b002708a1","56ef44c6e8d6fa17006f244f"],"version":"5540ce1c31827a0d007ab1cf","project":"5540ce1b31827a0d007ab1cc","__v":26,"sync":{"url":"","isSync":false},"reference":false,"createdAt":"2015-07-14T12:23:55.603Z","from_sync":false,"order":2,"slug":"features","title":"Features"},"project":"5540ce1b31827a0d007ab1cc","version":{"_id":"5540ce1c31827a0d007ab1cf","project":"5540ce1b31827a0d007ab1cc","__v":31,"createdAt":"2015-04-29T12:27:08.390Z","releaseDate":"2015-04-29T12:27:08.390Z","categories":["5540ce1c31827a0d007ab1d0","5540d91bbb9e762d00f594ad","5540e5f131827a0d007ab212","5540e5febb9e762d00f594d3","5540e61331827a0d007ab213","5540e6195cf9682100d61afa","5540e62631827a0d007ab214","5540e63031827a0d007ab215","5540e63531827a0d007ab216","5540e63e5cf9682100d61afc","5540e6445cf9682100d61afd","5540e64a5cf9682100d61afe","55a4ff5b2e70c0250038050f","55acb28318eefd0d0071d504","55ae1abe8576b92300291c80","55ae453ef302af23000ac109","55af586d555b900d0036d296","55af91dac8a85321007a53c3","55b9fee204775a2f00628071","55b9ff0e04775a2f00628072","55b9ff4604775a2f00628073","55b9ff5fd72d1e1900276a38","55b9ff7f04775a2f00628074","55b9ff90eb08801900f833e5","55b9ffa5d72d1e1900276a39","55b9ffca04775a2f00628075","55b9fffdd72d1e1900276a3a","56bc2f033ee9e70d008b46af","56c2f6efbbf9ec2d00e0fe4f","57595bbb18760817001e8bbe","57d8d9793916800e003dde53"],"is_deprecated":false,"is_hidden":false,"is_beta":false,"is_stable":true,"codename":"","version_clean":"1.0.0","version":"1.0"},"parentDoc":null,"updates":[],"next":{"pages":[],"description":""},"createdAt":"2017-04-17T09:36:02.308Z","link_external":false,"link_url":"","githubsync":"","sync_unique":"","hidden":false,"api":{"results":{"codes":[]},"settings":"","auth":"required","params":[],"url":""},"isReference":false,"order":34,"body":"It happens all the time. Users install your app, then they go dormant. They are distracted with something else, there are new apps to play or work with. As a result - your app is forgotten. \n\nIt's time to give the voice to your app and remind the user about app's existence with push notifications!\n\nLet's remind the users who did not open your app in the last 3 days with a push notification.\nYou can also do this for 7 days or any other time period.\n\nFor this guide we'll be using [Autopushes](http://docs.pushwoosh.com/docs/autopushes) feature.\n[block:api-header]\n{\n  \"type\": \"basic\",\n  \"title\": \"1. Setting up retention autopush\"\n}\n[/block]\nGo to the Autopushes section and click on \"Add Autopush\"\n[block:image]\n{\n  \"images\": [\n    {\n      \"image\": [\n        \"https://files.readme.io/e306a1e-Pushwoosh___Applications___Pushwoosh_Demo_App___Autopushes.jpg\",\n        \"Pushwoosh___Applications___Pushwoosh_Demo_App___Autopushes.jpg\",\n        2340,\n        698,\n        \"#eef2f4\"\n      ],\n      \"caption\": \"Adding autopush\"\n    }\n  ]\n}\n[/block]\nEnter the autopush **name** and **description**. You can use either **push preset** or plain **text message**.\nFor our case with Pushwoosh Demo App we'll give user discount voucher for coming back to the app. Please note this preset also uses [Dynamic Content](http://docs.pushwoosh.com/docs/dynamic-content) to make push personal.\n[block:image]\n{\n  \"images\": [\n    {\n      \"image\": [\n        \"https://files.readme.io/da19cc7-Pushwoosh___Applications___Pushwoosh_Demo_App___Autopushes.jpg\",\n        \"Pushwoosh___Applications___Pushwoosh_Demo_App___Autopushes.jpg\",\n        970,\n        822,\n        \"#dddcde\"\n      ],\n      \"caption\": \"Setting autopush message\"\n    }\n  ]\n}\n[/block]\nThe next step is to determine the **audience** who will receive push notification. For this one we'll need \"**Last Application Open**\" **tag** which is default tag by Pushwoosh and it tracks when the app has been opened last time. For the **operator** we'll be using \"**exactly**\" and select \"**Days Ago**\" for the **value** and enter 3 to make it \"*exactly 3 days*\".\n[block:image]\n{\n  \"images\": [\n    {\n      \"image\": [\n        \"https://files.readme.io/7f947b5-Pushwoosh___Applications___Pushwoosh_Demo_App___Autopushes.jpg\",\n        \"Pushwoosh___Applications___Pushwoosh_Demo_App___Autopushes.jpg\",\n        1218,\n        608,\n        \"#1194d9\"\n      ],\n      \"caption\": \"Setting up the audience\"\n    }\n  ]\n}\n[/block]\nThe last step is to select when to send push notification.\nWe want to evaluate autopush condition on a daily basis. To achieve that select \"Daily\" for the \"**Frequency**\". For the \"**Time**\" we want to send it around 1pm (13-00) around lunch time. Make sure to select \"**Timezone sensitive**\" to make sure user will receive push notification in its own timezone.\n\n\n[block:image]\n{\n  \"images\": [\n    {\n      \"image\": [\n        \"https://files.readme.io/ca09a7e-Pushwoosh___Applications___Pushwoosh_Demo_App___Autopushes.jpg\",\n        \"Pushwoosh___Applications___Pushwoosh_Demo_App___Autopushes.jpg\",\n        958,\n        810,\n        \"#1f89b6\"\n      ],\n      \"caption\": \"When to deliver autopush\"\n    }\n  ]\n}\n[/block]\nSave autopush and you're all set!\nNow after 3 days of not using your app user will receive a reminder prompting to come back to your app.","excerpt":"","slug":"increasing-3-day-retention","type":"basic","title":"Increasing 3 day Retention"}

Increasing 3 day Retention


It happens all the time. Users install your app, then they go dormant. They are distracted with something else, there are new apps to play or work with. As a result - your app is forgotten. It's time to give the voice to your app and remind the user about app's existence with push notifications! Let's remind the users who did not open your app in the last 3 days with a push notification. You can also do this for 7 days or any other time period. For this guide we'll be using [Autopushes](http://docs.pushwoosh.com/docs/autopushes) feature. [block:api-header] { "type": "basic", "title": "1. Setting up retention autopush" } [/block] Go to the Autopushes section and click on "Add Autopush" [block:image] { "images": [ { "image": [ "https://files.readme.io/e306a1e-Pushwoosh___Applications___Pushwoosh_Demo_App___Autopushes.jpg", "Pushwoosh___Applications___Pushwoosh_Demo_App___Autopushes.jpg", 2340, 698, "#eef2f4" ], "caption": "Adding autopush" } ] } [/block] Enter the autopush **name** and **description**. You can use either **push preset** or plain **text message**. For our case with Pushwoosh Demo App we'll give user discount voucher for coming back to the app. Please note this preset also uses [Dynamic Content](http://docs.pushwoosh.com/docs/dynamic-content) to make push personal. [block:image] { "images": [ { "image": [ "https://files.readme.io/da19cc7-Pushwoosh___Applications___Pushwoosh_Demo_App___Autopushes.jpg", "Pushwoosh___Applications___Pushwoosh_Demo_App___Autopushes.jpg", 970, 822, "#dddcde" ], "caption": "Setting autopush message" } ] } [/block] The next step is to determine the **audience** who will receive push notification. For this one we'll need "**Last Application Open**" **tag** which is default tag by Pushwoosh and it tracks when the app has been opened last time. For the **operator** we'll be using "**exactly**" and select "**Days Ago**" for the **value** and enter 3 to make it "*exactly 3 days*". [block:image] { "images": [ { "image": [ "https://files.readme.io/7f947b5-Pushwoosh___Applications___Pushwoosh_Demo_App___Autopushes.jpg", "Pushwoosh___Applications___Pushwoosh_Demo_App___Autopushes.jpg", 1218, 608, "#1194d9" ], "caption": "Setting up the audience" } ] } [/block] The last step is to select when to send push notification. We want to evaluate autopush condition on a daily basis. To achieve that select "Daily" for the "**Frequency**". For the "**Time**" we want to send it around 1pm (13-00) around lunch time. Make sure to select "**Timezone sensitive**" to make sure user will receive push notification in its own timezone. [block:image] { "images": [ { "image": [ "https://files.readme.io/ca09a7e-Pushwoosh___Applications___Pushwoosh_Demo_App___Autopushes.jpg", "Pushwoosh___Applications___Pushwoosh_Demo_App___Autopushes.jpg", 958, 810, "#1f89b6" ], "caption": "When to deliver autopush" } ] } [/block] Save autopush and you're all set! Now after 3 days of not using your app user will receive a reminder prompting to come back to your app.