# Troubleshooting overview

This section helps you find out why a message didn't reach some recipients or why users dropped off a Customer Journey, and what to do about it. Pick the page that matches what you see.

<CardGrid>
  <IconLinkCard
      href="/product/statistics-and-analytics/messaging-statistics/how-to-read-the-errors-tab/"
      icon="magnifier"
      title="How to read the Errors tab"
      description="Start here if a message has failed sends. Learn what the Errors tab of Message stats shows and how to look up an error."
  />
  <IconLinkCard
      href="/product/troubleshooting/sending-errors/"
      icon="warning"
      title="Sending errors"
      description="What each error means and how to fix it, by platform, from iOS and Android to email, SMS, and messengers."
  />
  <IconLinkCard
      href="/product/troubleshooting/drop-offs-in-customer-journey/"
      icon="journey"
      title="Drop-off and skip reasons in Customer Journey"
      description="What each drop-off and skip reason in a Customer Journey means and how to fix it."
  />
</CardGrid>