Statistics FAQ

Below are the answers to commonly asked questions about Pushwoosh statistics.

Pushwoosh collects and stores statistics for all types of messages you send to your users through our platform. These statistics include detailed data on the performance of your campaigns, such as:

• Detailed statistics for each element of customer journeys you create, as well as the overall journey statistics
• Pushes sent, delivered, and opened for each segment, app, campaign, and the whole account
• App installs, opens, and uninstalls for each app and platform
• Devices registered and unregistered for each app and platform
• Subscribers’ number dynamics for each app and platform
• Send, delivery, open, and click-through rates for each email message
• In-app impressions and interactions, as well as the number of times the in-app was skipped
• Conversion rates and revenue generated by Events

For more information about the data Pushwoosh collects, read this post

Pushwoosh provides comprehensive statistics on the performance of your applications and communications on various channels. You can access the following reports and dashboards:

• Customer Journey statistics
• Project Overview statistics
• Dashboards (pre-built for Applications, Push Notifications, In-app Messaging, Emails, and Events + any Custom Dashboards you can build from metrics collected on the Pushwoosh platform)
• Message history

Yes, Pushwoosh Customer Journey allows you to track the performance of your campaigns in real-time, directly on the journey canvas. Learn more

Yes, you can directly access detailed statistics for each message within a campaign on the journey canvas, along with a clear overview of the overall performance of the entire campaign. Learn more about push notifications, in-app and email statistics.

When you edit and relaunch the journey, statistics keep being collected. Any new data is added to the data collected before the edits. To see how your journey performs before and after the edits, just switch between different time periods in the Customer Journey statistics panel. Learn more

You can easily do this with the pre-built Application Dashboard. To access the dashboard, navigate to Statistics > Dashboards > Application. The dashboard is designed to help you monitor your app’s performance and provides charts displaying key metrics. Learn more

You have pre-built dashboards for:

• Push notification campaigns
• Email campaigns
• In-app campaigns
• Events

With the Pushwoosh dashboard builder, you can create custom dashboards that include metrics relevant to your analytics goals. Learn more

Pushwoosh updates statistics in near real time, providing you with up-to-date analytics for your campaigns, including push notifications, emails, and other messaging channels shortly after interactions.

Pushwoosh offers several API methods for retrieving statistics for the messages you’ve sent. You can use Pushwoosh API to access various statistics related to your message campaigns, including

• Customer Journey stats
• Push history stats
• Pushes stats
• Email stats
• Tags stats
• Events stats
• App stats
• Сampaign stats

For more API methods for retrieving statistics, check Pushwoosh API Reference.

Yes, you have the option to download the data in CSV format.

Absolutely! To receive emails with daily stats, navigate to My Account > Profile Details > Edit Profile and select the Sign up for daily application reports option. Don’t forget to save your changes by clicking Save.