Register phone numbers for WhatsApp
For a customer to receive WhatsApp messages, they must have a valid phone number and be registered as a WhatsApp platform subscriber in Pushwoosh.
Additionally, WhatsApp requires businesses to obtain opt-in consent from customers before messaging them. For guidelines on obtaining consent, refer to WhatsApp Opt-In Best Practices.
There are three main methods to register phone numbers as WhatsApp subscribers:
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Using Pushwoosh SDK. Learn more
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Using Pushwoosh API. Learn more
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Importing WhatsApp contacts from a CSV file
How to import WhatsApp contacts from a CSV file
To import your WhatsApp contacts, upload a CSV file containing your contact list. Contacts imported from the CSV file will be registered as subscribers for the WhatsApp platform. You can also include additional data for each contact (e.g., name, gender, location) to enable audience segmentation and personalization of your WhatsApp communications.
- Ensure your CSV file contains the necessary contact information, such as phone numbers. You may also add additional fields for personalization, such as recipient name, gender, or location. The maximum allowable file size is 100 MB. Note: It is important to import phone numbers in E.164 format, including the “+” and country code.
- To upload the CSV File, go to Campaigns > WhatsApp messages > Upload contacts.
Alternatively, go to Audience > Import CSV > Import WhatsApp contacts > Upload CSV.
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- Select your CSV file from your computer and begin the upload.
Once uploaded, your contacts will be registered as WhatsApp platform subscribers. You can then use this data to create segmented and personalized WhatsApp campaigns. Learn more