# Getting started with Telegram

Telegram lets you reach users in a familiar channel where they already read and respond to messages quickly.

With a Telegram bot connected to Pushwoosh, you can automate onboarding, reminders, and follow-ups in **Customer Journey Builder**.

## Start working with Telegram

<Steps>

1. **Create a bot in Telegram**  
   Use **@BotFather** to create a new bot with `/newbot` or to copy an existing bot token with `/mybots`. You need the **API token** string BotFather provides.

   [Learn more](/product/first-steps/start-with-your-project/configure-platforms/telegram-configuration/)

2. **Configure Telegram in Pushwoosh**  
   Connect your Telegram bot to Pushwoosh and complete the platform setup.

   [Learn more](/product/first-steps/start-with-your-project/configure-platforms/telegram-configuration/)

3. **Send Telegram messages in a journey**  
   Use Customer Journey Builder to create and launch Telegram message flows.

   [Learn more](/product/messaging-channels/telegram/send-telegram-via-customer-journey/)

</Steps>

<Aside type="note">
After a user sends `/start` to your bot, Pushwoosh creates a profile in **User Explorer** with tags and events. [Learn more](/product/messaging-channels/telegram/send-telegram-via-customer-journey/#view-user-data-in-user-explorer)
</Aside>