# How to send a personalized email

In Pushwoosh, you can personalize the email subject and email body accordingly. Use personalization tags for user attributes, known as [Dynamic Content](/product/personalization/dynamic-content), to personalize your email.

You can use personalization tags when creating emails in the [drag & drop email editor](/product/content/email-content/drag-and-drop-email-editor) and customizing one of the pre-built email templates.

<Aside type="tip">
You can also import emails designed in HTML. In this case, you can use [Liquid syntax](/product/personalization/liquid-templates) in the HTML layout.
</Aside>

All the personalization tags available for your emails are created and stored in the **Audience > Tags** section. [Follow the guide](/product/audience-data-and-segmentation/user-data-tags/tags) to create new personalization tags.

<Aside type="tip">
You can add as many personalization tags as you want.
</Aside>

## How to personalize an email subject

Go to **Content > Email Content > Create email content** to start personalizing your email.

<img src="/how-to-send-a-personalized-message-how-to-send-a-personalized-email-1.webp" alt="Email Content creation interface showing Content menu, Email Content section, and Create email content button"/>

Open an email you want to personalize. In our example, we are using one of the email templates.

Click on the subject field and then click the tag icon on the right. Choose the tag you want to use—for example, [first_name]. Click **Insert** to apply changes.

<video src="/how-to-send-a-personalized-message-how-to-send-a-personalized-email-2.webm" title="Email subject field with tag icon highlighted, showing dropdown menu to select personalization tags like first_name" autoplay loop muted playsinline />

## How to personalize an email body

In the email template, click on the text where you want to add personalization. Click **Merge Tags** and choose the tag to personalize. Click **Save** to apply changes.

<video src="/how-to-send-a-personalized-message-how-to-send-a-personalized-email-3.webm" title="Email template body with text selected and Merge Tags option displayed to add personalization tags" autoplay loop muted playsinline />

[Read more about how to create emails in Pushwoosh.](/product/content/email-content/drag-and-drop-email-editor)