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How to send a personalized email

In Pushwoosh, you can personalize the email subject and email body accordingly. Use personalization tags for user attributes, known as Dynamic Content, to personalize your email.

You can use personalization tags when creating emails in the drag & drop email editor and customizing one of the pre-built email templates.

All the personalization tags available for your emails are created and stored in the Audience > Tags section. Follow the guide to create new personalization tags.

How to personalize an email subject

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Go to Content > Email Content > Create email content to start personalizing your email.

Email Content creation interface showing Content menu, Email Content section, and Create email content button

Open an email you want to personalize. In our example, we are using one of the email templates.

Click on the subject field and then click the tag icon on the right. Choose the tag you want to use—for example, [first_name]. Click Insert to apply changes.

Email subject field with tag icon highlighted, showing dropdown menu to select personalization tags like first_name

How to personalize an email body

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In the email template, click on the text where you want to add personalization. Click Merge Tags and choose the tag to personalize. Click Save to apply changes.

Email template body with text selected and Merge Tags option displayed to add personalization tags

Read more about how to create emails in Pushwoosh.