Get started with your project
Begin your journey with Pushwoosh by setting up your project and activating messaging channels including push notifications, inbox, emails, in-app messages, WhatsApp messages, and SMS.
Follow the steps below to configure each messaging channel.
Prerequisites
Before you start working with any communication channel, complete these steps:
Create a Pushwoosh account
Use your default project or create a new one
A default project (My project) is created when you register. Use it for one app across multiple platforms, or create separate projects for different apps
Set up messaging channels
Push notifications
Send timely and personalized alerts to users across mobile and web platforms.
To enable push notifications:
Configure your platform
Set up credentials for iOS, Android, Huawei, and Web.
Integrate the SDK
Add the Pushwoosh SDK to your app or website.
Test the integration and publish your app or website
Ensure push functionality works as expected.- For apps, release the version with integrated SDK to the app stores.
- For websites, just update your live site.
Register users
Subscribe devices and sync user data to enable push delivery.
Next steps
Create push content
Configure push presets and customize the message content to fit your campaign needs.
Target specific audiences
Deliver personalized messages to specific user groups based on tags, behavior, or preferences.
Send notifications
Use one-time, scheduled, recurring, or targeted messages.
Use advanced features
Enable silent push, interactive buttons, deep links, or Live Activities.
Analyze results
Track delivery, opens, and campaign performance.
Message inbox
Store important messages in a dedicated in-app space to reach users even if they opt out of push notifications.
To enable Message inbox:
Configure platforms
Set up your app for push messaging on supported platforms (iOS, Android, Web).
Integrate the SDK
Add the Pushwoosh SDK to your app to enable inbox functionality.
Register users
Subscribe users and sync data to allow message delivery to the inbox.
Implement Message inbox
Follow integration guides for mobile and web to embed inbox functionality in your app.
Customize the UI (optional)
Use default inbox UI or fully customize it to match your app’s design
Next steps
Define message visibility
Control which user segments see inbox messages based on app activity or tags.
Manage inbox messages
Define which messages are saved to the inbox and configure their retention settings.
Track performance
Monitor inbox message engagement via Customer Journey statistics or API.
In-app messages
Display messages directly inside your app to engage users in real time.
To enable in-app messaging:
Configure your platform
Ensure your app is set up for in-app messaging on supported platforms.
Integrate the SDK
Required for triggering and displaying in-app content.
Test the integration and publish your app
Ensure in-app functionality works as expected and release the version with the integrated SDK to the app stores.
Register users
Sync user data and ensure devices are subscribed.
Next steps
Create in-app messages
Create in-app messages using Pushwoosh no-code editor
Display context-specific messages
Show in-app messages to users based on their actions, app state, or profile data.
Send in-apps
Deliver instantly or include them in Customer Journey campaigns.
Measure impact
Review impressions, clicks, and engagement metrics.
Emails
Reach your users with personalized email campaigns or transactional messages.
To start sending emails:
Configure email platform
Authenticate your domain and email address.
Register users
Import email addresses and sync user data.
Next steps
Create email content
Design and personalize email content.
Use segmentation
Segment your audience by demographics, activity, or preferences for tailored communication.
Send emails
Launch email campaigns or transactional messages.
Track performance
Monitor delivery, opens, clicks, and bounces.
WhatsApp messages
Engage users on one of the world’s most widely used messaging apps, delivering secure and approved messages that drive meaningful interactions.
To use WhatsApp messaging:
Connect your WhatsApp Business account
Approve templates
Submit your own message templates for approval in Meta, or use pre-approved templates provided by Meta.
Import user WhatsApp contacts
Next steps
Reach the right users
Deliver messages to specific audience segments based on subscription status or user profile.
Send campaigns
Target users with relevant WhatsApp communications.
SMS
Send concise messages straight to users’ mobile devices for immediate visibility and action.
To start sending SMS messages:
- Contact our support team
Request SMS capability activation and provider setup. - Register users’ phone numbers
Ensure phone numbers are collected, formatted correctly (E.164), and users have opted in.
Next steps
Create SMS content
Create reusable and customizable SMS presets to fit a variety of campaign needs.
Deliver timely messages to the right audience
Ensure messages reach relevant users based on opt-in status, tags, or campaign-specific criteria.
Send SMS messages
Track performance
Monitor delivery status, failures, and user engagement
Build omnichannel campaigns
Once you’ve configured each messaging channel, you can begin creating omnichannel campaigns. These campaigns let you reach users across multiple channels using a unified strategy, ensuring consistent and personalized communication.