Understanding Customer Journey statistics
All Customer Journey statistics are available on the Journey canvas. Pushwoosh shows performance data at two levels:
- Journey-level statistics
Use the Journey statistics panel on the left side of the canvas to track audience engagement, goal completion, message delivery, and drop-offs across the entire campaign.
- Element-level statistics
View metrics for individual steps directly on the canvas. Turn on Show metrics in Canvas settings or hover over an element to see how each part of the journey performs.
To analyze a specific user’s path through the campaign, see Analyze user path.