Manage user access and permissions

Pushwoosh enables your entire team to work together within a single account, allowing team members to perform their specific tasks simultaneously.

You can invite sub-users and assign permissions based on their roles and responsibilities. This ensures efficient collaboration while maintaining control over account access.

To manage team access, assign roles, and invite new users, go to My Account → Users and groups.

The Users tab displays a list of all team members with access to your account. By default, the account owner appears first, and their role cannot be changed or their access revoked.

In this tab, you can:

• Search for users by email.
• Filter users by role using the dropdown menu.
• View assigned roles for each user.
• Change a user’s role or revoke access by clicking the three-dot menu next to their email and selecting the desired option.

To add new users to your account by sending them an email invitation with a verification link, follow these steps:

1. Click Invite user.

2. In the Role field, select the appropriate role for the new user.

3. Enter the user’s email address in the provided field.

4. Click Send invite to send the invitation.

The invited user will receive an email with a verification link. They must click the link and log in using the email address the invitation was sent to.

Once the invitation is sent, the recipient’s email, invite date, and status will appear in the Invites list.

Each invitation has a status indicating its current state:

• Accepted: The user has accepted the invitation and successfully joined the project.
• Sent: The invitation has been sent but has not yet been accepted.

If the invitation has not been accepted or the invitee hasn’t received it, click Re-send to send it again after an hour.

To revoke access, click the three-dot menu next to the invitee’s email adress and select Revoke access.

The Users and roles section allows administrators to manage user accounts, roles, and permissions within the system.

You can create custom roles with specific permissions to manage user access within the system.

To create a new role:

1. Click Create role in the top-right corner.

2. Enter a role name in the Name field.
3. Select the required permissions by checking the corresponding boxes.

6. Review the selected permissions.

7. Click Save to create the role. To cancel the process, click Cancel.

The new role will now appear in the Roles (ex. groups) list and can be assigned to users as needed.

The Roles (ex. groups) tab allows administrators to view, manage, and configure user roles within the system. It displays a list of existing roles along with the number of users assigned to each role. You can use the search bar to quickly filter roles by name.

To manage a specific role, click the three-dot menu (⋮) next to it to access available actions such as editing permissions, managing members, or deleting the role.

1. Click the three-dot menu (⋮) next to the role.
2. Select Edit permissions
3. Modify the permissions as needed.
4. Save the changes to apply the updated permissions.

1. Click the three-dot menu (⋮) next to the role
2. Select Manage members
3. In the pop-up window that appears, select or deselect users to assign or remove them from the role.

4. Click Apply to save the changes.

To delete a role:

1. Click the three-dot menu (⋮) next to the role you want to remove
2. Select Delete role
3. If users are assigned to the role, select an alternative role from the dropdown menu to reassign them.
4. Click Delete to confirm and remove the role.

If you want to grant users access to specific apps instead of the entire account, use App-specific permissions. These permissions are configured in the Application Permissions section of each individual app in your account.

App-specific permissions provide the same level of access as the equivalent All applications permissions, but they apply only to the selected app.

Note: Even if the See Applications permission is not enabled for a user group, you can still assign app-specific permissions to give them access to selected apps.