Upload WhatsApp contacts via CSV
Last updated
Last updated
To import WhatsApp contacts, upload a CSV file containing your contact list. Imported contacts will be registered as subscribers on the WhatsApp platform, and additional data (e.g., name, gender, location) can be included to enable audience segmentation and personalized messaging.
Ensure your CSV file includes the WhatsApp phone numbers, along with any additional fields you’d like to use for personalization (e.g., recipient name, gender, location). Note: It is important to import phone numbers in E.164 format, including the “+” and country code.
The maximum file size for import is 100 MB.
To upload the file:
Go to Audience > Import CSV
Click Upload CSV and select your prepared CSV file from your computer.
Once uploaded, your contacts will be registered as WhatsApp platform subscribers. You can then use this data to create segmented and personalized WhatsApp campaigns. Learn more
