Customer Journey Builder

Create automated omnichannel campaigns with Pushwoosh Customer Journey Builder
Watch this video where our dedicated Customer Success team will guide you through the onboarding process at Pushwoosh, from setting up projects to sending your first communications.
​Customer Journey is a single-interface marketer tool to create a cross-channel customer experience. Customer Journey allows you to keep track of user behavior and send relevant behavior-based messages to customers on every stage of their lifecycle.
Get benefits from Customer Journey campaigns mapping:
  • Set up your campaigns faster: Create chains of push notifications & emails launched by user’s actions or specific conditions based on user's properties.
  • Keep your campaigns organized: Cross-channel messaging displayed in one place. See the whole picture and coordinate your messages with Customer Journey mapping.
  • Optimize the performance: Track the results of your campaigns and fine-tune your messages to improve their efficiency, increase customer retention and reach your goals faster.
Visual campaign builder makes it easier to plan your communications. Customer Journey dashboard consists of Journey elements and the canvas where you visualize your campaigns.
Communicate with customers throughout their Journey — from prospects to brand advocates — and improve your business results and achieve your KPIs efficiently.
With the Customer Journey, building your marketing campaigns is simple, visualized, and providing all the significant touchpoints are covered.
Before starting, make sure everything is set up for your account. You'll find all the necessary info in the prerequisites guide:
Create your very first Journey with Pushwoosh Demo App by following our step-by-step guide:
Take a look at Journey elements to learn more about its functionality:
Learn how to gather Journey stats and measure its effectiveness:
You can also read our guides on creating campaigns for every stage of the user lifecycle: