Webhook integration

Learn how to configure a Webhook integration with Pushwoosh to receive real-time data on email status events.

Integration overview

This integration allows you to set up a Webhook endpoint to receive real-time data from Pushwoosh, specifically Email status events, such as Email Sent, Email Delivered, Email Bounced, Email Opened, etc.

Type of integration

Source: Data is sent from Pushwoosh to your system via the webhook.

Glossary

Webhook endpoint: A server-side URL that receives HTTP POST requests from Pushwoosh. Clients can specify the exact port.

• Example without port: https://clientdomainname.com/webhook_endpoint

• Example with the port specified: https://clientdomainname.com:8081/webhook_endpoint

Synchronized entities

Email status events that provide data about user interactions with the messages you send.

Setting up the integration

To set up the integration:

1. In your Pushwoosh account, go to Settings > 3rd Party Integrations and find Webhook integration. Click Configure.

1. In the window that opens, enter the full URL of the webhook endpoint and click Apply.

Once configured successfully, you’ll begin receiving requests from Pushwoosh.

How to verify the integration is working

Once the integration is set up, you’ll receive HTTP POST requests from Pushwoosh at the specified webhook endpoint.

Webhook request body

Field name	Type	Required	Description	Example
event_name	string	Yes	The name of the event	"Email Sent"
message_id	uint64	No	The unique ID of the message associated with the event.	200XXXX3258
message_code	string	Yes	The code of the message associated with the event.	"B780-XXXXXX3C-XXXX0375"
campaign_id	uint64	No	The unique ID of the campaign associated with the event.	96XXXX
platform	string	Yes	The device platform associated with the event (e.g., iOS, Android, Email).	"Email"
application_code	string	Yes	The code of the application associated with the event.	"3XXXX-XXXX1"
hwid	string	Yes	The device identifier (HWID) associated with the event.	"[e-mail]"
user_id	string	Yes	The Pushwoosh User ID associated with the event.	"15XXXX8"
payload	string	No	The content related to the message depends on the platform. For Email events, this contains the email subject. For other platforms, this may include different relevant content specific to the event (e.g., message content or title).	"Don't miss our summer sale!"
timestamp	int64	Yes	The time when the event occurred, in UNIX timestamp format.	1723798222
journey_title	string	No	The title of the Journey associated with the event.	"Summer sale"
journey_point_title	string	No	The title of the specific point within the Journey associated with the event.	"5_summer sale_new"

Request example

{ 
"event_name": "Email Sent",
  "message_code": "B780-XXXXXX3C-XXXX0375",
  "campaign_id": 96XXXX,
  "platform": "Email",
  "payload": "Don't miss our summer sale!",
  "application_code": "3XXXX-XXXX1",
  "hwid": "[e-mail]",
  "user_id": "15XXXX8",
  "timestamp": 1723798222,
  "journey_title": "Summer sale",
  "journey_point_title": "5_summer sale_promoemail"
}