How to onboard users with Pushwoosh
Create highly engaging onboarding campaigns with Pushwoosh Customer Journey Builder
As the first personal touch, user onboarding must be perfectly tailored, seamless, and gently engaging. Run your onboarding campaigns with Pushwoosh smoothly and easily – Customer Journey Builder lets you create mobile and email onboarding campaigns with a simple visual editor.
- First, adjust your onboarding flow based on your app's value and what you want to engage users with at these first steps.
- Prepare content for your onboarding campaign – In-Apps and push notifications presets. Let your creativity free – you can customize the pre-built Rich Media templates, build your own Rich Media pages using our no-code editor, try out the AI composer for pushes, or create your tailored content from scratch!
Example of an onboarding campaign
Here are a few steps to onboard users who recently joined your mobile app with Pushwoosh Customer Journey Builder.
Define the event the journey starts with: it might be the first-time app launch, registration in the app, or first in-app actions.
Device registration event (app launch)
Setting the journey entry
On the next journey step, let your users tell a bit about themselves: ask journey travelers a few questions to personalize their further experience.
Creating a list tag
Creating Rich Media
First onboarding steps
Help users get the most out of your app with push notifications – show the in-app subscription prompt to encourage users to sign up for your messages.
Opt-in RIch Media template
Opt-in prompt on the canvas of Pushwoosh Customer Journey Builder
Split the journey travelers into branches based on what they've decided: for those who enabled push notifications, it's time to get their first one! For those who have not, one more In-App can help consider all the value of your push notifications.
Creating a segment
Completed onboarding campaign
Do not overwhelm users with too many onboarding steps – let them enjoy your app after the essential onboarding is completed and start your engagement campaign!
To onboard users via email messages, the basic flow is quite the same:
- Consider the onboarding steps the newcomers should take first.