Send a test communication

Pushwoosh provides several ways to send a test communication, most of which require platform configuration. However, you can still test Pushwoosh functionality even without a configured platform by using the Test email feature. This feature allows you to preview how your email content will appear in recipients’ inboxes, ensuring everything looks perfect before finalizing your campaign.

How to send a test email

Follow the steps below to send a test email:

1. Navigate to the email content you wish to test and select the option to send a test email. If you prefer not to create new content, you can choose from the pre-designed email templates provided by Pushwoosh. In the email editor, click Test Email to proceed.

In the window that opens:

1. In the Email address field, enter the email address where you want to receive the test email.

2. If your email contains dynamic content (placeholders for personalized data), add sample values for testing purposes.

For example:

• Age (integer): Enter a number to represent the age placeholder (e.g., 21).
• FirstName (string): Enter a sample first name (e.g., David).

These values will replace actual recipient data in the test email, allowing you to verify how the dynamic content appears.

3. Once you’ve filled in the necessary details, click Send test email to send the test message to the provided email address.

How to send a test email to a selected list of addresses

You can test email messages by sending them to a specific list of addresses. Follow these steps:

1. Make sure you’ve configured the email platform and verified the email address and domain name from which you’re going to send emails.
2. Prepare email content using Drag & drop email editor or HTML code editor.
3. Go to Campaigns → One-time messages → Email.
4. Select email content you want to send. Learn more.
5. In the Audience step, select Send to list of addresses. Enter the email addresses you want to send your test communication to as a list, separated by commas. Learn more.
6. Finish setting up your email and launch it or schedule it.

How to preview your first push notification on a test device

Push test are intended to preview how push notifications look on a device before sending them to the app users. To test out your push notifications, first, register your device (with your app installed) as a Test Device.

Once test devices are configured, use the Test push button in the Push Content form.

How to test a journey with a test segment

To accurately test a journey, you must first create a test Segment that includes users meeting specific conditions.

Steps to test a journey:

1. Create a Segment by either:

• Uploading a CSV file with the necessary conditions. Learn more
• Asking your development team to assign a unique Tag value to your test devices by calling the /setTags API method. Then, create a segment using this Tag value.

2. Navigate to Campaigns → Create Campaign → Build a journey from scratch or use one of the pre-built customer journey templates.
3. Add the Audience-based entry element to the canvas and select the Segment you created.
4. Add a message element such as push, SMS, or email.
5. Select content from previously created content or create custom content.
6. Configure the remaining journey elements as needed.
7. Click Launch Campaign to start the test.