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Two-factor authentication

You can add an extra layer of security to your account with two-factor authentication (2FA). Pushwoosh provides two options for two-factor authentication: email verification and an authentication app (e.g., Google Authenticator).

You have the flexibility to enable both email verification and the authentication app. This allows you to choose either method when logging in, and ensures you have a backup option in case there are issues with receiving codes.

Enabling two-factor authentication

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1. Log in to your account in Pushwoosh Control Panel and go to My Account > Account settings.

Pushwoosh Account settings entry point in Control Panel

2. Then, click Get started in the Two-Factor Authentication section.

Two-factor authentication setup start screen in Pushwoosh
  1. Select the authentication method.
Choose 2FA method email verification or authentication app

Email verification

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Click Set up to receive a verification code. Enter the code in the provided field to activate two-factor authentication.

Enter email verification code to enable two-factor authentication

If two-factor authentication is enabled on your account, you will see a Your account is protected message along with a green Email Confirmed badge. To log in to Pushwoosh, you will need to enter a verification code that will be sent to your registered email.

Your account is protected with Email Confirmed badge

To turn off two-factor authentication, click the Deactivate button and enter the verification code that was sent to your email in the pop-up window that appears.

Authentication app

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To quickly and securely generate verification codes, use an app like Google Authenticator. Click Set up next to the Authentication app to configure this option.

Set up the authentication app for 2FA

Open your authentication app and scan the QR code that appears. Then enter the verification code provided by the app.

Scan QR code and enter app-generated verification code

Once the setup process is complete, you will see the Confirmed status next to the Authentication app option.

Confirmed status shown for the authentication app

How do I enable two-factor authentication for sub-accounts?

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1. Log in to your account in Pushwoosh Control Panel and go to My Account, then click Users and Groups.

Users and Groups section to manage 2FA for sub-users

2. Select the user(s) you want to protect and toggle the two-factor authentication on.

Toggle two-factor authentication for selected user

Invited User’s Manual

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1. You will receive a confirmation code in your email every time you log in to the sub-account.

Email with confirmation code for sub-user login

2. Enter the confirmation code into the corresponding field and click Login.

Enter confirmation code and click Login